purelysky Terms of Service

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Welcome to purelysky. The following Terms of Service ("Terms") set out the conditions that apply when you visit, browse, or purchase from purelysky's website, mobile platform, product offerings, and customer support channels. By visiting our platform or completing a purchase, you indicate your acceptance of these Terms.

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1. Acceptance of Terms

When you access or use any service offered by purelysky, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every law and regulation that applies to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You commit to using our platform solely for lawful, personal, and non-commercial purposes. The following actions are not permitted:
  • Participating in fraudulent behavior or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without authorization;
  • Endeavoring to breach site security, data infrastructure, or user accounts;
  • Reselling purelysky products for commercial profit without explicit written consent.
• Account Security: You bear responsibility for safeguarding your account credentials and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can arise on occasion.
• Price & Order Corrections: Where a clear pricing or typographical mistake is identified, purelysky may correct the error and amend or cancel any impacted orders prior to dispatch, returning a full refund for any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@purelysky.shop within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on purelysky's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to purelysky and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, purelysky will not be responsible for any indirect, incidental, special, or consequential damages stemming from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, disregarding any conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase should first be brought to purelysky's support team for informal resolution.

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9. Changes to These Terms

purelysky may update or revise these Terms at any time. Significant changes will be communicated by publishing the revised terms on our website. Continuing to use our website or services after any updates means you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: purelysky
• Customer Support Email: support@purelysky.shop
• Customer Support Phone: 13034376003
• Physical Business Address: 719 KUTSU RIDGE RD, FLORISSANT, CO 80816, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST